Slow response to remote, Painfully slow stopping of video Options

[CaptainMAD]

Overall I'm pretty happy with my WD media apart from one VERY annoying problem.
That being it is painfully slow to stop playing video files (xvid & mkv).

I have approx 250 different episodes of various tv shows in stored in seperate folders
(with a maximum of 24 files per folder), plus 40 or so movies stored on a 750Gb Maxtor
Onetouch external USB Hard drive.

Once playing a movie/episode, pressing "stop" on the remote control it can take upto
2 minutes for the unit to respond and stop the video.

This makes scanning through episodes to see which you have/haven't seen a nightmare.

I have updated the box on each new release of firmware, but the problem is still the same.
(I've just installed 1.02.11 - but it's still the same)

Anyone know a fix, or workaround for this?

Cheers

CaptainMAD

[neverlift]

Hey CaptianMAD,

Welcome to the forums. You might want to look over this mod and see if its what youre looking for. Have you tried different remotes?

Cheers!

[Rev Drew]

try darkening your room, I have problems twice a day when the sun shines in.
if that works you know the issue.
hide other remotes, turn things off, etc until you find the offending thing and go from there..

[CaptainMAD]

It was the same with my first remote (which got stood on accidentally), the new remote has made no difference.

It's not that the remote doesn't work - using the menus it is ok at any time of day, no matter how light or dark the room is.

I can press the remote "stop" button once, and it does stop - but after a stupid amount of time waiting.

So the remote is working and the unit is picking up the signal - it's just taking way too long to stop the video.

I'm that fed up with it I've bought a Sumvision Cyclone just to watch standard def stuff - but I'm stuffering withdrawl and missing my HD :-(

[Applegarth]

I have a a 250Gb Maxtor Onetouch external USB Hard drive that is only half full

Movies, TV shows etc stop instantly !

It may be the size of your drive and if it is chock full it may take the WDTV software a long time to go through it's checks before responding

Try deleting some files that you no longer need so as to give the software more room to do it's thing

and/or try a smaller hard drive again leaving ample headroom for the software to function

[Julio]

I have the same problem, the remote takes too long to respond when I'm watching videos. Someone has solved the problem?

[heather]

Same problem here. I watch a movie and if I try to press stop or pause it doesn't respond for about 4 minutes.

Does anyone have a cure to this or is my WDTV faulty?

I am using a Maxtor 500gb drive.

[WDUser]

While the unit is definitely laggy and slow to respond to the remote, the delay is never more than a few seconds or so (possibly a little longer while FF/RW, esp. at 16x, but that may also be the HDD). 4 minutes is just excessive. Things to try:

1) Reset button

2) Reflash with latest firmware

3) If possible, try another remote (original or universal)

If nothing works, might be a hardware issue.

[heather]

How do you reflash with the same firmware version?

[WDUser]

You'll need to use the WDTV.VER version trick as outlined here.

[ducer]

Hiya CaptainMad,

I just had the same issue. Remote worked fine when using the navigation screen and menu. Once I started playing any of my movie folders, the remote would not respond.

After reading this thread, I restored the unit to factory settings. Upon restarting, it told me that it needed 3.5 GB space for the media something or other. lol... soz, cant remember exactly what it said.

I only had 1.5GB avail on my HDD so I deleted some of the crappier movies leaving 10GB free.

Worked a charm!! Went to test and the remote works with no issues now. Obviously it needs some space to have a think about things before it does it.

I know that this 5 months down the track, however I hope this helps.

cheers, ducer