Forum - Index
StrongVPN - StrongSecurity for your internet connection and anonymity for your online presense
Get a US IP address to access NetFlix :: HULU :: Pandora content from anywhere in the world
Welcome to the WDTVFORUMS, Please register.

WD TV HD the media player by Western Digital plays almost any Movie format and Music format. Please take the time to register and show support as well as give support for all WD TV models. Use the link below to register and enjoy all the advantages of being a member, enter upcoming contests, see all the images and enjoy all the downloadable content the forum has to offer. Thank you and see you on the boards!

  • REGISTER HERE! (fast and free)

    • Welcome Guest ( Log In | Register )



     
    		 Reply to this topicStart new topic
       NAS connection drop off after approx. 15 mins
    Oting
    post Oct 3 2011, 08:21 AM
    Post #1


    WDTV USER
    *

    Group: Members
    Posts: 2
    Joined: 1-October 11
    Member No.: 83,772
    Hi,

    I have just bought WDTV Live Hub last weekemd and did a quick setup via wired with cat.6 to 1Gbps port of D-Link DIR-855. I also have Synology DS411+II connected via the same router (hardwired).

    First start up, it prompt automatic firmware update which i did successfully, then i could recognise the NAS via smb, but it was only lasting a few mins and the error message showing the connection to the NAS is gone.

    Everytime i have to restart via wdtv live hub's menu, then things back to normal. It will happen approx. Every 15 mins and it is rather annoying.

    Any idea how to solve this? Unfortunately in Singapore we dont have a good customer protection and i cant return it back to the shop.

    Thanks for the help.
    Go to the top of the page
     
    +Quote Post
    post Oct 3 2011, 08:21 AM
    Post #


    SITE SUPPORT


    Group: Bot

    Joined: Today, 03:56 AM
    Go to the top of the page
     
    Quote Post
    WDUser
    post Oct 22 2011, 10:26 AM
    Post #2


    WDTV GEEK
    Group Icon

    Group: Moderator
    Posts: 4,163
    Joined: 14-November 09
    Member No.: 6,287
    Just a thought - is there a power saver option present and turned on on any of the devices?
    Go to the top of the page
     
    +Quote Post
    Oting
    post Oct 23 2011, 05:28 AM
    Post #3


    WDTV USER
    *

    Group: Members
    Posts: 2
    Joined: 1-October 11
    Member No.: 83,772
    The nas is on and can be access via laptop or ipad without issues. The duration of repeated problem is approx. 30 mins not 15 mins as i mentioned earlier.

    So every half an hour i have to restart the wdtv live hub.... Very annoying and this will be my last WD products in my life... The technical support seems to be bad and this issue has been reported by others as well.

    Thanks for all help.
    Go to the top of the page
     
    +Quote Post
     

    		Reply to this topicStart new topic
    1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
    0 Members:

     

    Lo-Fi Version
    Delete cookies set by this board · Mark all posts as read    		 Time is now: 23rd May 2013 - 03:56 AM