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       WDTV Live not playing recent .mkv
    akhil
    post Jun 1 2012, 05:15 PM
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    Hi all, having a bit of a problem with my WDTV Live player and wondering if anyone else has come across the same issue, recently all the new .mkv movie files i have been loading on to my hard drive then trying to watch don't seem to play on my player. They play perfectly fine on my computer but as soon as i connect to the WDTV I get the message 'Unable to play the selected file.' Does not seem to be an issue with all mkv files as all the others are working perfectly fine but seems that none of the new ones want to work. Also tried rolling back the firmware as some threads have suggested but still no luck. Anyone else had this same problem and resolved it? Thanks
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    post Jun 1 2012, 05:15 PM
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    Rev Drew
    post Jun 1 2012, 05:45 PM
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    what "exact' version of firmware are you using, from the 'about' screen
    what does media info give you for the offending files?
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    akhil
    post Jun 1 2012, 06:47 PM
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    I was on firmware version 1.06.15, I then downgraded down to 1.05.04 to see if it would make a difference.
    Not sure where to get the media info from?
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    Rev Drew
    post Jun 2 2012, 03:55 AM
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    MediaInfo
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    akhil
    post Jun 2 2012, 03:30 PM
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    Thanks I just downloaded a application to find the mediainfo and got this back, hope it helps.
    Attached File(s)
    Attached File  Picture_1.png ( 50.57K ) Number of downloads: 13
     
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    WDUser
    post Jun 9 2012, 01:10 PM
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    Can you provide the complete text format report from MediaInfo for a file that does not work?
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