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       Died during Firmware Update
    hessmo
    post Jun 21 2010, 03:43 PM
    Post #1


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    My WDTV Player accepted the first firmware update fine, but failed when another version was offered. The instructions say not to disconnect or power down during the firmware update, but after 24 hours I was quite certain that it had already failed. Now it shows the WD logo, and that's the only sign of life.

    WD cannot determine how old my player is because the serial number printed on the side of the player is apparently the wrong format for a WD player, according to WD email support.

    No great loss, though. We're much happier with our Patriot Box Office than we ever were with the WD. I'll sell the dead WD for $20 - someone else might be able to use the remote control and power supply.
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    hessmo
    post Jun 21 2010, 05:36 PM
    Post #2


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    Group: Members
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    Joined: 20-June 10
    Member No.: 20,893




    Actually I tried exactly that, thinking that it just might work. I even left it plugged in (powered on) overnight, and no luck. The reset button does NOTHING anymore.
    I've tried powering it up with the rest button down, powering it up without the USB stick, powering it up with the rest button down, powering it up with the USB stick, pressed every button on the remote, Tried the USB stick in both inputs, everything that I could think of. It's dead.
    Seems funny that it can still show the the logo. That must be hard-wired.
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