Died during Firmware Update Options

[hessmo]

My WDTV Player accepted the first firmware update fine, but failed when another version was offered. The instructions say not to disconnect or power down during the firmware update, but after 24 hours I was quite certain that it had already failed. Now it shows the WD logo, and that's the only sign of life.

WD cannot determine how old my player is because the serial number printed on the side of the player is apparently the wrong format for a WD player, according to WD email support.

No great loss, though. We're much happier with our Patriot Box Office than we ever were with the WD. I'll sell the dead WD for $20 - someone else might be able to use the remote control and power supply.

[WDUser]

gilly is absolutely right. The same thing happened to me during my very first FW update. While some USB pen drives refused to work at all (notably 2GB ones), an 8GB Kingston DataTraveler was detected with no problems at all when I powered up the player (inserted the power cord) with the drive plugged in. So try different makes/models of pen drives and see before you give up completely.

[hessmo]

Thanks for the advice guys, but I've tried both the Kingston 4GB Data Traveler and the 8GB Kingston Date Traveler. (I've revived dead hardware before). But I've already got a happy solution. so no worries.