Can't hear anything from an AC3 movies, what did i do wrong :( Options

[sandymc]

I have converted several DTS movies into AC3 audio track, but none of them i could hear the sound when i play it using my WDTV (IMG:style_emoticons/default/sad.gif) please tell me what is wrong. below is the file information after conversion. ANy help will be much appreciated (IMG:style_emoticons/default/smile.gif) thanks

CODE

General
Complete name                    :
Format                           : Matroska
File size                        : 9.94 GiB
Duration                         : 2h 41mn
Overall bit rate                 : 8 804 Kbps
Encoded date                     : UTC 2010-07-12 16:07:33
Writing application              : mkvmerge v4.1.1 ('Bouncin' Back') built on Jul  3 2010 22:54:08
Writing library                  : libebml v1.0.0 + libmatroska v1.0.0

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : High@L4.1
Format settings, CABAC           : Yes
Format settings, ReFrames        : 4 frames
Muxing mode                      : Container profile=Unknown@4.1
Codec ID                         : V_MPEG4/ISO/AVC
Duration                         : 2h 41mn
Bit rate                         : 7 989 Kbps
Nominal bit rate                 : 8 171 Kbps
Width                            : 1 920 pixels
Height                           : 1 080 pixels
Display aspect ratio             : 16:9
Frame rate                       : 23.976 fps
Resolution                       : 24 bits
Colorimetry                      : 4:2:0
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.161
Stream size                      : 9.01 GiB (91%)
Writing library                  : x264 core 93 r1542 5b86182
Encoding settings                : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=3 / wpredb=1 / wpredp=2 / keyint=240 / keyint_min=24 / scenecut=40 / intra_refresh=0 / rc_lookahead=30 / rc=2pass / mbtree=1 / bitrate=8171 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00

Audio
ID                               : 2
Format                           : AC-3
Format/Info                      : Audio Coding 3
Codec ID                         : A_AC3
Duration                         : 2h 41mn
Bit rate mode                    : Constant
Bit rate                         : 640 Kbps
Channel(s)                       : 2 channels
Channel positions                : L R
Sampling rate                    : 48.0 KHz
Stream size                      : 740 MiB (7%)
Title                            : English AC3 1509kbps

Text #1
ID                               : 3
Format                           : UTF-8
Codec ID                         : S_TEXT/UTF8
Codec ID/Info                    : UTF-8 Plain Text
Title                            : English

Text #2
ID                               : 4
Format                           : UTF-8
Codec ID                         : S_TEXT/UTF8
Codec ID/Info                    : UTF-8 Plain Text
Title                            : English

[WDUser]

This is most probably an issue with the player's firmware not supporting the new "header removal compression" feature introduced in mkvtoolnix 4.1.0. See this thread for more, including the fix.

[sandymc]

thank you WDuser, but there is no such disable 'compression' option at the popcorn converter (IMG:style_emoticons/default/sad.gif) . I guess now i have to do that the old mkvmerge way. If its not too much asking, would you please to lead me into tutorial that shows how to convert DTS into AC3 using mkvmerge? thanks in advance. beer and cookies for you (IMG:style_emoticons/default/smile.gif)

[WDUser]

mkvmerge cannot convert DTS to AC3 AFAIK. Continue using PopCorn MKV AudioConverter to do the conversion. However, you'll then need to open the MKV in mkvmerge GUI and remux the file, but this time set the audio compression option to "None". Of course it's a real pain, which is why we should all let the authors of mkvtoolnix know (I already did) that they need to change the default setting in the next release of the package.