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       codecs for WD Gen2
    satvinder
    post Oct 8 2010, 12:00 PM
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    hi,

    I just bought a new WD Gen 2 player in August. It plays most of the files but recently I had an issue with a few files not playing on it. Though the files were (h264)mp4 I always got the message that it does not support this format. But it still played other mp4 files. Is there a way to play these files other than converting to another file type. The files play fine on my computer. I use Klite codec pack for my computer. Any help would be useful.

    Thanks
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    post Oct 8 2010, 12:00 PM
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    Rev Drew
    post Oct 8 2010, 02:11 PM
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    you would have to use mediainfo to see what's inside the container, it may need to be converted.

    it plays what it plays, nothing can be done about it, it's a hardware player, you can't add codecs.
    being able to play something on a computer that wont play on the wdtv media player is irrelevant unfortunately.
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    satvinder
    post Oct 8 2010, 03:43 PM
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    Thanks for the quick reply.

    How to use mediainfo?

    And also which is good file converting software and which video format is best so that I do not loose any info while converting.

    Thank you
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    WDUser
    post Oct 9 2010, 06:18 PM
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    Run MediaInfo, open video, check text format report (which you can optionally copy-paste here) and compare to list of supported audio/video codecs given in the manual. You can also compare MP4s that do and don't play, to see the difference between them in terms of codecs used, resolutions, bitrates etc.

    As far as conversion goes, re-encoding will always lead to some amount of quality loss. First let's see if the MP4s can be played as-is somehow.
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