WDTV 1 problem with DTS sound on mkv files Options

[actarus2878]

i'm posting this message because i'm experiencing a weird problem sonce a few weeks with my wdtv 1 with 1.03 firmwar, when i try to play mkv files with more than 1 DTS sound tracks on it, my WDTV begins playing the file but after appriximatively 1 minute the image freezes, until the image freezes the sound works fine as my wdtv is connected to my home cinema via optical. after the image has frozen i'm able to return to main menu but as soon as i try to launch a video the same frozen image appears on screen, it appears as soon as i try to launch any video not just if i try to relaunch the video that froze earlier and as soon as i get to the main menu on the top center of my screen a little window with the icon of a music note appear with the name of the video that just froze in it, it is as if the wdtv after the freeze is trying to launch the video as if would be a music file. the only way to watch a video is then to completely unplug the WDTV's from power wait a few seconds and plug it again, the wdtv then reboots and i'm able to watch other videos the ^box on the top center of the screen then dissapears and if i launch another video i don't get the frozen image on screen anymore. It is really annmoying as i'm now totally unable to watch mkv files encoded with a DTS track altrough i have a home cinema to decode dts properlly.

any help would be much appreciated

[WDUser]

Try remuxing with MKVMerge GUI and turn header compression off for all the audio and video tracks in each MKV as mentioned here. While you're at it, if you don't want multiple audio tracks you can even delete the unwanted ones using the same program (just uncheck the tracks before remuxing).

Since you're connecting to a receiver, have you set your audio output to Digital? Also, how are you connecting to your receiver - via HDMI or TOSLink/optical?

[actarus2878]

hi,
first thanks for the answer i will try remuxing to see if it helps, my audio outpout is always set to digital in my settings and i'm connected to my home cinema via TOSLink/optical, i have also notices that when the mkv file blocks it is always when trying to play the file on the first DTS sound track, if at the beginning of the movie i directly switch to audio track 2 the movie doesn't freeze even when the second sound file is also encoded in dts

[WDUser]

Weird. If deleting the first track is not an option, maybe you can try switching the order around and see if that helps. First try simply remuxing and disabling header compression though.

[PangaDayWalker]

They have been using Header Compression on MKV now.

You have to use the MKVToolNix and remux the container with no header compression on Audio and Video.

This will fix the problem.

Cheers.

[loraben]

Hi, I have similar problems, the sound stutters or stops for a small while or sometimes longer. I have the new firmware 1.03 - connected to home cinema with dts encoder - toslink connection. it seems that with the dvd 5 - vobfiles there is no problem only on hd files m2ts and H264 the sound stutters especially with moments where there is lot of sound data moving through the system. anyone was able to sort this out

[WDUser]

Have you checked with MediaInfo whether your files have multiple audio tracks as well? If not and DVD VOBs with DTS audio are fine and HD files with DTS aren't, could be that the latter have audio bitrates too high for the player to handle.