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       WDTV Player - Gen1 - No Video or Audio
    zorro
    post Nov 16 2010, 09:46 PM
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    WDTV USER
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    Hello all

    I have the first generation WDTV media player and it is slightly more than 1 year old. It has been upgraded to 1.02.07 version of firmware as soon as i bought it a year back.

    Since yesterday it is just not playing video or audio. I tried all means in terms of restarting (cold and hot starts). I also upgraded the firmware to 1.03.01 and it is still the same.

    Video is connected through HDMI to my HDTV. Audio is connected through optical cable to my receiver.

    When i do a system reset (i did these multiple times through the menu as well as hardware switch), the version still shows 1.03.01 (not sure why). When i try to change the firmware back to 1.02.07 it now does not recognize the firmware files (looks like internally the version is still the higher version).

    I am able to navigate through all menus but it just refuses to play anything.

    I need help/suggestions in terms of how to move forward.

    Thanks
    zorro
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    WDUser
    post Nov 17 2010, 06:51 AM
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    QUOTE (zorro @ Nov 17 2010, 09:16 AM) *
    When i do a system reset (i did these multiple times through the menu as well as hardware switch), the version still shows 1.03.01 (not sure why).

    A hard reset using the button resets all settings, but doesn't reflash and change the firmware version installed.

    QUOTE (zorro @ Nov 17 2010, 09:16 AM) *
    When i try to change the firmware back to 1.02.07 it now does not recognize the firmware files (looks like internally the version is still the higher version).

    See the Tutorials section for how to fool the player regarding the FW version and downgrade successfully.

    What sort of error do you get exactly when you try to play any audio/video file? Can you try with the composite cable instead of the HDMI?
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