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       Irritating WDtv live plus crashing movie and returning me to the movie menu
    eugenedlgza
    post Apr 1 2011, 04:49 PM
    Post #1


    WDTV USER
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    Member No.: 51,580
    Its really irritating that im watching any movie and suddenly my WDtv crashes out of nowhere. this is happening on:
    movie files like: avi. mp4. m4v and mkv
    with different time lengths
    from a WD 2TB external Hard drive. (connected to the energy source)
    latest firmware (updated 4 days ago) (problem happening since before the update)

    and keeps happening. almost always midway through the film not on avery file almost always on movies or documentaries
    its just returns to the movie file menu and if I try accessing the movie again it gives me the option of "restart or resume" if I click resume it starts where it crashed and a few seconds after the movie is being played crashes again.
    Please help.
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    post Apr 1 2011, 04:49 PM
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    WDUser
    post Apr 2 2011, 08:47 AM
    Post #2


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    Try a hard reset, or downgrade to the older firmware which worked for you (see Tutorials section).
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    eugenedlgza
    post Apr 2 2011, 12:04 PM
    Post #3


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    The Hard reset didnt work ( FUUUUUUUUUUUUUUUUUUU)
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    Rev Drew
    post Apr 2 2011, 12:38 PM
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    perhaps the player is overheating? unhook it, take it outside and blow it out with compressed air to see if it helps??
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    ryanjhooper
    post Jul 1 2011, 12:23 PM
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    Member No.: 65,362
    QUOTE (eugenedlgza @ Apr 1 2011, 05:49 PM) *
    Its really irritating that im watching any movie and suddenly my WDtv crashes out of nowhere. this is happening on:
    movie files like: avi. mp4. m4v and mkv
    with different time lengths
    from a WD 2TB external Hard drive. (connected to the energy source)
    latest firmware (updated 4 days ago) (problem happening since before the update)

    and keeps happening. almost always midway through the film not on avery file almost always on movies or documentaries
    its just returns to the movie file menu and if I try accessing the movie again it gives me the option of "restart or resume" if I click resume it starts where it crashed and a few seconds after the movie is being played crashes again.
    Please help.

    Im having similar issues. with the same equipment. it also freezes for a few seconds and then plays fast to catch up... I suspect the wd 2tb drive
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