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       WDTV Live Hub Doesn't See 3 TB Drive, Does anyone else use a 3 TB drive with their Hub?
    hurricane51
    post Jul 27 2011, 12:45 AM
    Post #1


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    According the the release notes, FW 2.06.10 enabled support for hard drives larger than 2 TB. I installed a WD30EZRX (3 TB), NTFS drive and the Live Hub doesn't even detect a device on the USB port. No flashing of the activity light. Nothing.

    Has anyone actually tried a 3TB drive yet?
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    hurricane51
    post Aug 3 2011, 03:31 AM
    Post #2


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    According to WD Support, version 2.06.10 of the LiveHub firmware DOES NOT enable supoort for drives larger than 2TB. This is in direct contradiction to their release notes.

    Meanwhile I'm sitting here with two 3TB drives purchased at a premium price.
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    WDUser
    post Aug 3 2011, 11:25 PM
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    QUOTE (hurricane51 @ Aug 3 2011, 03:01 PM) *
    According to WD Support, version 2.06.10 of the LiveHub firmware DOES NOT enable supoort for drives larger than 2TB. This is in direct contradiction to their release notes.

    Not only the release notes, it is in direct contradiction to their KB article as well, to which we have been pointing people: http://wdc.custhelp.com/app/answers/detail/a_id/5875 Can you quote their mail where they said this? If this is true, someone over there needs to be flayed for misleading customers like this. (IMG:style_emoticons/default/angry.gif)

    Can someone check whether the latest FW fixes this issue finally?
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    Posts in this topic
    - hurricane51   WDTV Live Hub Doesn't See 3 TB Drive   Jul 27 2011, 12:45 AM
    |- - hurricane51   Here's the entire text from the email, dated A...   Aug 4 2011, 10:26 PM
    - - WDUser   That looks to be an old answer; one that was given...   Aug 4 2011, 10:45 PM
    |- - hurricane51   Oh, I have a long and colorful thread going with W...   Aug 4 2011, 11:39 PM
    |- - hurricane51   UPDATE: I had to reflash the firmware to 2.06.10 b...   Aug 9 2011, 10:54 PM
    |- - WDUser   QUOTE (hurricane51 @ Aug 10 2011, 10:24 A...   Aug 10 2011, 05:13 AM
    |- - hurricane51   WD has offered to ship me a replacement drive in o...   Aug 11 2011, 08:22 PM
    - - Rev Drew   I thought that was resolved with a firmware releas...   Aug 11 2011, 08:40 PM
    - - WDUser   @Rev: I agree. Who do they think they are? Do they...   Aug 12 2011, 12:27 AM
    |- - hurricane51   I'm a bit tired of this, and I guess I'll ...   Aug 12 2011, 08:37 PM
    |- - hurricane51   I thought I was finished (temporarily) with this t...   Aug 16 2011, 08:40 PM
    - - WDUser   QUOTE (hurricane51 @ Aug 17 2011, 08:10 A...   Aug 17 2011, 01:24 AM
    |- - hurricane51   No change in FW 2.08.13.   Oct 26 2011, 09:03 PM
    |- - hurricane51   QUOTE (hurricane51 @ Oct 26 2011, 11:03 P...   Dec 2 2011, 11:23 PM
    |- - hurricane51   The LiveHub seems to be fussy about the formatting...   Dec 7 2011, 09:16 PM
    - - WDUser   WD Support is pretty useless as we've already ...   Dec 8 2011, 03:59 PM
    |- - hurricane51   Well, another problem has raised its head, and I...   Dec 11 2011, 12:11 AM
    |- - WDUser   QUOTE (hurricane51 @ Dec 11 2011, 11:41 A...   Dec 12 2011, 08:24 AM
    |- - hurricane51   I always eject the drive before removing it when t...   Dec 13 2011, 09:56 PM
    |- - hurricane51   QUOTE (WDUser @ Dec 12 2011, 10:24 AM) Do...   Jan 26 2012, 11:52 PM
    - - WDUser   Yes, I know it sounds like overkill (and should no...   Dec 14 2011, 05:03 AM
    |- - hurricane51   QUOTE (WDUser @ Dec 14 2011, 07:03 AM) Ye...   Dec 18 2011, 08:49 PM
    - - hurricane51   I've been wrestling with my 3TB drive and the ...   Dec 30 2011, 11:28 PM
    - - WDUser   Sounds like despite WD's assurances about 3TB ...   Jan 28 2012, 05:38 AM
    - - hurricane51   I haven't had any problems with the 2TB drives...   Feb 18 2012, 09:33 AM

     

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