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       Momentary audio dropouts
    barrygreybeard
    post Nov 27 2011, 04:31 AM
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    I've had my WDTV Live for a few months and sometimes experience a 1 sec drop out of audio occasionally when playing files from my local HDD. I have established that its not the files I am playing as the drop-outs happen in different places (if at all) when playing the same file. mpeg audio files seems to suffer most, occasionally ac3 files but as yet DTS files always play perfectly. The WDTV Live box is connected via HDMI to my Onkyo TX SR-503 receiver which is turn is connected via HDMI to my Philips TV.

    Oddly enough I can watch a 1 hour program with no drop-outs, then I can watch a program with drop-outs every 10 to 15 minutes or so. Its the inconsistency that makes it so hard to reproduce and thus track down. Any one any ideas? I have tried different HDMI cables to eliminate those from the equation. I have also tried WDTV video settings of matching frame-rate on and off but the problem exists in both settings.

    My WDTV Live came with fw 1.03.49_V which I upgraded to 1.04.22_V. I chose that as I cant see any advantage in what further updates would offer reading the change-log. Apart from this odd glitch all my files have played fine, over my network as well as local drives. I would update to the latest fw if I thought it would help but my problem doesn't seem to be reported anywhere.

    Any input gratefully received thanks!
    Barry


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    post Nov 27 2011, 04:31 AM
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    Rev Drew
    post Nov 27 2011, 09:38 AM
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    have you tried the optical connection for audio? that's how mine is connected and I have never experienced audio dropouts.
    no real advice, it's not a common complaint at all, sorry.
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    barrygreybeard
    post Nov 27 2011, 01:22 PM
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    thanks Rev, I tried that this evening and watched two programs without audio problems, seems as if there is something awry with the HDMI audio. Tomorrow I will try a 3rd HDMI cable but at least I know how to get round the problem.
    Barry
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