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       WD TV Live Streaming MP not playing MP4 files, Stopped playing MP4 files and now wont play anything
    brinuk
    post Nov 27 2011, 09:22 AM
    Post #1


    WDTV USER
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    Joined: 27-November 11
    Member No.: 95,809
    My player has stopped pl;aying MP4 files. The only way I can get it to play any video file now is to do a restart from the systems menu.
    MP4 files that have played in the past, start but without sound and then after 20 seconds or so the picture freezes. After that no files will play just a message saying format not recognised, until I do a restart. As long as I dont try to play an MP4 file all other formats play fine.
    My firmware is up todate.
    Any ideas would be very welcome.
    Thank you
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    WDUser
    post Nov 27 2011, 11:40 PM
    Post #2


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    Posts: 4,163
    Joined: 14-November 09
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    Does this happen with any MP4 file, or only specific ones?

    Are you playing from a directly attached USB drive, or wired/wirelessly over the network?

    Did this problem start after you updated the FW (AFAIK there have been only 2 versions so far)? If so, how about trying a rollback (see Tutorials section for details) to see if it helps?
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    Posts in this topic
    - brinuk   WD TV Live Streaming MP not playing MP4 files   Nov 27 2011, 09:22 AM
    |- - brinuk   It applies to most MP4 files although I have 2 tha...   Nov 28 2011, 01:25 AM
    |- - brinuk   The WD Sopport Section have been most helpful and ...   Dec 5 2011, 05:45 AM
    - - WDUser   Support seems to have got something right for a ch...   Dec 5 2011, 09:33 AM
    - - GaPony   Wow! A positive, though backhanded, comment a...   Dec 7 2011, 07:56 PM
    - - WDUser   Heh. I don't know about you GaPony, but peop...   Dec 8 2011, 03:42 PM
    |- - GaPony   All my WD players have been working so well, I...   Jan 4 2012, 08:07 PM
    - - WaynesNside   Could it be that one of the last files you added t...   Jan 1 2012, 09:42 PM
    - - edmoilspill   I am curious if Technical Support indicated whethe...   Feb 4 2012, 12:34 PM
    - - james.friend   Hi all Realise this is a very old thread but post...   Mar 2 2013, 04:42 AM

     

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