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       Cannot Play any type of file, Worked great before coming back off holiday
    zetor12
    post Jan 12 2012, 08:54 AM
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    I just came back from holiday and turned my WDTV Live on, started up ok and I went to the video menu (there is a HDD plugged in) and none of the video files would play, they are all .avi or mkv, they played perfectly fine before, I get a message saying "Unable to play the selected file. Please see User Manual for a list of supported file formats" I also notice there is now no network connection. I ejected the HDD and formatted a USB stick and put on an avi, mp3 and a .jpeg, none would play giving the same message. I have powered down which made no difference, I have the official firmware on 1.06.15_V, I tried to flash the firmware again but as it is up to date I could not do that. I have now run out of idea's what to do, it has been working great until I came back from holiday, no one else has had access to it, if anyone could give me any idea's what to do apart from binning it:) would be much appreciated.
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    Rev Drew
    post Jan 12 2012, 07:45 PM
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    have you removed the power from the device and then re-applied the power? turning it 'off' with the remote control only puts it in standby.
    pull the power cord, wait a few seconds, insert the power cord, let it boot and try again.
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    Posts in this topic
    - zetor12   Cannot Play any type of file   Jan 12 2012, 08:54 AM
    |- - zetor12   Yes I did do that, I pulled the power cable for se...   Jan 13 2012, 12:19 AM
    |- - zetor12   I have now managed to flash the firmware but this ...   Jan 14 2012, 06:31 AM
    - - Rev Drew   not sure, haven't heard of that before to be h...   Jan 14 2012, 07:08 AM
    |- - zetor12   Well I e-mailed WD support and have waited now 6 d...   Jan 20 2012, 09:44 AM
    - - Fifinus   Hallo, I've got the same problem - yesterday ...   Jul 13 2012, 04:47 AM

     

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