Forum - Index
StrongVPN - StrongSecurity for your internet connection and anonymity for your online presense
Get a US IP address to access NetFlix :: HULU :: Pandora content from anywhere in the world
Welcome to the WDTVFORUMS, Please register.

WD TV HD the media player by Western Digital plays almost any Movie format and Music format. Please take the time to register and show support as well as give support for all WD TV models. Use the link below to register and enjoy all the advantages of being a member, enter upcoming contests, see all the images and enjoy all the downloadable content the forum has to offer. Thank you and see you on the boards!

  • REGISTER HERE! (fast and free)

  • Welcome Guest ( Log In | Register )



       Strange Problem with 1G HDTV Player, Black screen, no video
    eclea
    post Mar 28 2012, 12:49 AM
    Post #1


    WDTV USER
    *

    Group: Members
    Posts: 6
    Joined: 28-March 12
    Member No.: 109,731




    Hello there,

    I was using my first generation hdtv player since 2009 with no problem at all. Several months ago, I bought a brand new 1TB WD external hdd with usb 3.0 and it was working fine with my player as well.

    Two days ago, I was watching an episode of panam and wanted to watch another one...hence I got black screen...I thought it might be overheating so I turned my player off and went bed.

    Last night, it was still giving me black screen even I wanted to watch files I did before. So I think;

    1) HDD might be damaged
    2) USB cable might be damaged
    3) Player might be damaged

    I plug my HDD into my laptop and it worked fine, I was able to play any file I wanted (and my player did recognize the hdd and files). So first option is out of question as well as second one.

    I had two other external hdd from WD (both 1TB with USB 2.0), I plug them to my HDTV player and I was able to play any file I wanted, so third option is out of question as well.

    At this point I got confused. I looked for an answer in the internet, they were saying that a remuxing issue can cause that, but with mediainfo software I looked the files they don't have "header slimming" or something like that which most of people were talking about as a source of the problem.

    I also reset my player twice, once from the menu, once by pushing the reset button, still having black screen. I decided to leave the player alone for 24h.

    Any other suggestion ?? I plan to delete .wdtv folder from my external hdd, but I don't know what result I should expect by doing this.

    I know I have an old player, but it is working with my two external hdd but not the recent one (which is the only different based on usb 2.0 vs. usb 3.0) and thus I can't justify myself to buy a new player.

    Can anybody help me ??
    Go to the top of the page
     
    +Quote Post
     
    Start new topic
    Replies
    eclea
    post Mar 29 2012, 05:15 AM
    Post #2


    WDTV USER
    *

    Group: Members
    Posts: 6
    Joined: 28-March 12
    Member No.: 109,731




    I only found two file created with higher than mkvmerge 4.1 (based on mediainfo)...I used mkWDclean it worked fine, delete the older files, reset my hdtv player...still having black screen...

    so tonight I will clean all other files with mkWDclean which doesn't take too much time. hope that time it will work...

    is there any possibility that, mkWDclean isn't working properly ?
    Go to the top of the page
     
    +Quote Post



    Reply to this topicStart new topic
    1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
    0 Members:

     

    Lo-Fi Version
    Delete cookies set by this board · Mark all posts as read
    Time is now: 21st May 2013 - 02:21 AM