Strange Problem with 1G HDTV Player, Black screen, no video Options

[eclea]

Hello there,

I was using my first generation hdtv player since 2009 with no problem at all. Several months ago, I bought a brand new 1TB WD external hdd with usb 3.0 and it was working fine with my player as well.

Two days ago, I was watching an episode of panam and wanted to watch another one...hence I got black screen...I thought it might be overheating so I turned my player off and went bed.

Last night, it was still giving me black screen even I wanted to watch files I did before. So I think;

1) HDD might be damaged
2) USB cable might be damaged
3) Player might be damaged

I plug my HDD into my laptop and it worked fine, I was able to play any file I wanted (and my player did recognize the hdd and files). So first option is out of question as well as second one.

I had two other external hdd from WD (both 1TB with USB 2.0), I plug them to my HDTV player and I was able to play any file I wanted, so third option is out of question as well.

At this point I got confused. I looked for an answer in the internet, they were saying that a remuxing issue can cause that, but with mediainfo software I looked the files they don't have "header slimming" or something like that which most of people were talking about as a source of the problem.

I also reset my player twice, once from the menu, once by pushing the reset button, still having black screen. I decided to leave the player alone for 24h.

Any other suggestion ?? I plan to delete .wdtv folder from my external hdd, but I don't know what result I should expect by doing this.

I know I have an old player, but it is working with my two external hdd but not the recent one (which is the only different based on usb 2.0 vs. usb 3.0) and thus I can't justify myself to buy a new player.

Can anybody help me ??

[WDUser]

You can always confirm by checking the 'cleaned' files with MediaInfo.

What about the player's cables? Have you tried changing those?

Can you also try connecting the player to another TV?